How do we work with You?
Our objective is to meet your needs as effectively as possible. To support this, we offer a range of work modalities, processes, and methodologies. Please review the details of our approaches outlined below.
What kind of support do we provide?
We offer two types of support to meet Your needs:
We Do the Work for You
​This approach gives You an extra pair of eyes, hands, and a unique set of competencies throughout our collaboration.
We Provide Assistance, Mentoring, Coaching, and Facilitation
We work alongside Your designated team members, sharing our methods so they can take on the work more effectively and efficiently in the future. This not only builds new skills within Your workforce but also empowers them to handle tasks independently. Our support may include direct training sessions and/or co-facilitated activities, ensuring a smooth transition and hands-on learning experience.
What work modality do we offer?
Depending on Your specific needs, we can agree to collaborate fully in person, fully remotely (via Zoom or other communication channels), or in a hybrid format. We are headquartered in Sacramento, California, USA.
What is our approach to supporting You?
We prefer to follow these simple yet powerful steps during the lifecycle of our collaboration on any project:
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Develop a comprehensive understanding of the problem statement and problem definition.
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Determine if we are a suitable match to help resolve the issue.
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Agree on a Statement of Work (SOW) that clarifies the scope, timeline, and budget details.
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Deliver results through collaboration with You, as well as through our independent efforts.​
What problem-solving methodology do we apply during our collaboration?
After conducting a thorough assessment of the problem description, we identify the most efficient and effective problem-solving methodology to find the appropriate solutions. In our experience, a process-based, methodical, and structured approach is often necessary for more complex issues, while simpler methodologies may suffice for straightforward challenges.
Our philosophy is to focus on not just treating the symptoms but identifying and eliminating the root causes of issues, ensuring that long-term solutions are validated and sustainable. Our toolkit includes a range of methodologies, such as the Scientific Method (hypothesis, testing, and conclusions), Plan-Do-Check-Act (PDCA) cycle, Kaizen, DFMEA, 8D, A3, and many others, which we leverage during the execution of our work.